We don't ask for any credit card or bank account information because our system is automatic and when our customer has to make a payment, the customer has to fill the payment form on their own computer and submit it to the payment processing company. While our customer fills out the payment form we stop the remote support session and resume it only when our customer has finish the payment process.

Not at all, we are 24x7 live technical support. All you have to do is call us or send us an E-mail explaining your computer problems and we will fix your computer remotely from our office. You do not even have to unplug your computer.

Excelencia Solutions is a computer technical support provider which provides technical support for computers and peripherals. Our technical support services are available in USA, Canada and from March 2015 we are going to provide our services in UK.

desktop repair
Laptop Repair
24/7 Service
100% Satisfaction Guaranteed
No Fix No Charge
No Hourly Charges
What excelencia solutions does?
Online Computer Repair
Is there any guarantee for the job?
It is our company's policy to offer discounts to our existing customers. Our technician will tell you if there are any offers or discounts and if technician doesn't mention anything, you as a customer can ask if there are any offers or discounts going on at the moment.

We give you 100% resolution guarantee because we offer our services only when our certified computer technician has finish diagnosing the computer and we are 100% sure that the problems in the computer are software problems and we can fix them all. If for any reason and after using all our tools, experience and knowledge our technicians can not fix the problems in the computer, we will refund all your money, minus the processing fee that the payment processing company charges per transaction. The customer also has the option of using the money paid to cover any other computer job.

Welcome to one stop solution center for  computers. No matter if you have driver issues, virus issues, printer issue, or if you want to buy genuine software. Handling hundreds of calls every day, we have mastered our online computer repair business. We provide technical support for almost all the software problems online. As per our experience almost 80% computer problems can be repaired online.
One Time Computer Fix $ 90
We provide premium online computer repair services for computers of almost all brands, printers and other peripheral devices that operate with the computer. www.excelenciasolutions.com is an independent technical support provider and have no affiliation with any third party brand, However, we provide online computer repair for all brands of computers.
10 Days Guarantee

computer security seal
online payment gateway
Copyrightę 2013, Excelencia Solutions. All Rights Reserved
One Year Tech Support $ 199
Do I have to bring my computer to your office to get it fix?
How much do you charge for one hour?
There are no hourly charges.We have fixed prices and customers who buy a 6 months or yearly plan can call us anytime without paying anything extra.
How long does it take to fix a computer?
Normally it takes 1-1.30hr to fix a computer but it also depend on the severity of the issue, and sometimes it can take more than 4 hours. Our main goal is to fix all your computer problems and make it work fast and safe for you. Providing excellent computer support is our priority so we always try to fix the issues properly no matter how long it takes.

How will I pay? Do I have to provide my banking and card information?
Do I get any discount?